PRIVACY POLICY

Effective Date: December 4, 2024

Red Frog LLC ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our services and website.

1. Information We Collect

We collect information that you voluntarily provide and data automatically gathered during your interactions with us:

a. Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.
• Property Information: Details about the property you wish to sell or evaluate.
• Communication Preferences: Consent for receiving calls, emails, and text messages.

b. Information We Automatically Collect

• Device Information: IP address, browser type, operating system, and device details.
• Usage Data: Pages visited, time spent on our website, and click actions.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

• Offering fair cash proposals for your property.
• Scheduling and conducting home evaluations.
• Facilitating smooth closing processes.
• Delivering expert flipping advice and resources.
• Sending service updates, promotional offers, and responding to inquiries.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

• Service Providers: With trusted third parties that assist in property evaluations, legal processes, and communication.
• Legal Compliance: If required by law, to comply with legal processes, or to protect our rights and property.
• Business Transfers: In the event of a merger, sale, or acquisition of our business.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies, but this may limit some functionalities of our website.

5. Communication Preferences

By providing your contact information, you consent to receiving communications via:

• Text Messages: Updates, offers, and notifications.
• Emails: Service updates, promotional materials, and follow-ups.
• Phone Calls: Consultation and service-related inquiries.

Opting Out:
You can opt out of communications by:

• Replying “STOP” to text messages.
• Clicking “Unsubscribe” in emails.
• Contacting us directly to request removal from our call list.

6. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for communications at any time.
• File a complaint with a regulatory authority if you believe your rights have been violated.

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly for updates.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Red Frog LLC
Email: bob@redfrog-llc.com
Phone: (505) 447-6900

By using Red Frog LLC’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.